Frequently Asked Questions
Quick answers to common questions about our products, services, and processes.
General Questions
ToNutra is a leading manufacturer and supplier of
organic plant extracts and natural ingredients based
in Xi'an, China. We specialize in providing
high-quality, certified organic ingredients for the
global supplement, food, and cosmetics industries.
Our products are manufactured in our 50,000㎡
GMP-certified facility in Shaanxi Province, China.
We maintain strict quality control throughout the
entire production process.
Product & Quality
We offer both organic and conventional products. Our
organic products are certified by USDA and EU
organic standards. Please check individual product
specifications or contact us to confirm organic
availability.
Yes, we provide complete COAs for every batch. These
include specifications, test results for heavy
metals, pesticides, microbiology, and active
ingredient content. All testing is performed
in-house and verified by third-party labs like
Eurofins or SGS.
We hold ISO 9001, GMP, USDA Organic, Kosher, Halal,
and HACCP certifications. Visit our Certificates page for more details.
Ordering & Shipping
MOQ varies by product. Typically, it ranges from
25kg to 100kg for standard ingredients. For custom
formulations or special extracts, please contact us
for specific requirements.
Standard shipping via sea freight takes 25-35 days
depending on destination. Air freight is available
for urgent orders (7-10 days). We also offer DDP
(Delivered Duty Paid) services for select regions.
Yes, we export to over 50 countries worldwide
including the USA, Canada, Europe, Australia, and
Southeast Asia.
Customization & OEM
Absolutely! Our R&D team can develop custom blends,
specific extract ratios, or unique formulations
based on your requirements. Contact us to discuss
your project.
Yes, we offer OEM and private labeling services. We
can package products under your brand with custom
labels and packaging designs.
Still Have Questions?
Our sales team is here to help. Reach out and we'll get back to you within 24 hours.
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